MilesDeWeb: Hosting, Domains, Email and Web Security
These Terms of Service (the “Agreement”) are an agreement between you (“User” or “you” or “your”) and MilesDeWeb. For all Users in Peru and for all customers outside of Peru, “Company”, ”we”, “us” or “our” shall refer to MilesDeWeb.
This Agreement sets forth the general terms and conditions of your use of the products and services made available by us and on our website (collectively, the “Services”).
1. Additional Policies and Agreements
Use of the Services is also governed by the following policies, which are incorporated into this Agreement by reference. By using the Services, you also agree to the terms of the following policies.
+ Acceptable Use Policy
+ Copyright Infringement Policy
+ Data Request Policy
+ Privacy Notice
Additional terms may also apply to certain Services, and are incorporated into this Agreement by reference as applicable. For example, the Affiliate Agreement, Domain Registration Agreement, Reseller Agreement, and VPS Addendum will also apply to you as applicable and would be incorporated into this Agreement.
2. Account Eligibility
2.1. By registering for or using the Services, you represent and warrant that:
2.1.1 You are eighteen (18) years of age or older. The Services are intended solely for Users who are eighteen (18) years of age or older. Any registration, use of or access to the Services, by anyone under eighteen (18) is unauthorized and is a violation of this Agreement.
2.1.2 If you use the Services on behalf of another party you agree that you are authorized to bind such other party to this Agreement and to act on such other party’s behalf with respect to any actions you take in connection with the Services.
2.2. It is your responsibility to provide accurate, current, and complete information on the registration forms, including an email address that is different from the domain you are signing up under. If there is ever an abuse issue or we need to contact you, we will use the primary email address we have on file. It is your responsibility to ensure that the contact information for your account, including any domain accounts is accurate, correct and complete at all times. We are not responsible for any lapse in the Services, including without limitation, any lapsed domain registrations due to outdated contact information being associated with the domain. If you need to verify or change your contact information, please contact our sales team via email or update your contact information through the our support system. Providing false contact information of any kind may result in the termination of your account. For dedicated server purchases or in certain other cases, you may be required to provide government issued identification and possibly a scan of the credit card used for verification purposes. Failure to provide the information requested may result in your order being denied.
2.3 You agree to be fully responsible for all use of your account and for any actions that take place through your account. It is your responsibility to maintain the confidentiality of your password and other information related to the security of your account.
3. Company Content
Except for User Content (as defined below), all content available through the Services, including designs, text, graphics, images, video, information, software, audio and other files, and their selection and arrangement, and all software used to provide the Services (collectively, “Company Content”), are the proprietary property of the Company or the Company’s licensors. Company Content may not be modified, copied, distributed, framed, reproduced, republished, downloaded, scraped, displayed, posted, transmitted, sold or exploited for any purpose in any form or by any means, in whole or in part, other than as expressly permitted in this Agreement. You may not, directly or indirectly, reverse engineer, decompile, disassemble or otherwise attempt to derive source code or other trade secrets from any Company Content. Any use of Company Content, other than as specifically authorized herein, is prohibited and will automatically terminate your rights to use the Services and any Company Content. All rights to use Company Content that are not expressly granted in this Agreement are reserved by the Company and the Company’s licensors.
4. User Content
4.1. You may upload, store, publish, display, and distribute information, text, photos, videos and other content for your website on or through the Services (collectively, “User Content”). User Content includes any content posted by you or by users of any of your websites hosted through the Services (“User Websites”). You are solely responsible for any and all User Content and any transactions or other activities conducted on or through User Websites. By posting or distributing User Content on or through the Services, you represent and warrant to us that (i) you have all the necessary rights to post or distribute such User Content, and (ii) your posting or distribution of such User Content does not infringe or violate the rights of any third party.
Solely for purposes of providing the Services, you hereby grant to the Company a non-exclusive, royalty-free, worldwide right and license to: (i) use, reproduce, publicly perform, publicly display, modify, translate, excerpt (in whole or in part), publish and distribute User Content; and (ii) make archival or back-up copies of User Content and User Websites. Except for the rights expressly granted herein, the Company does not acquire any right, title or interest in or to the User Content, all of which shall remain solely with you.
4.2. We exercise no control over, and accept no responsibility for, User Content or the content of any information passing through our computers, network hubs and points of presence or the internet. We do not monitor User Content. However, you acknowledge and agree that we may, but are not obligated to, immediately take any corrective action in our sole discretion, including without limitation removal of all or a portion of the User Content or User Websites, and suspend or terminate any and all Services without refund if you violate the terms of this Agreement. You hereby agree that the Us shall have no liability due to any corrective action that we may take.
5. Payment Card Industry Security Standard Disclaimer.
We comply with the Payment Card Industry Security Standard (“PCI Standard”) in connection with the collection and processing of your data and billing information. However, you are solely responsible for the security of the data and billing information you collect on your User Website. We do not monitor User Websites for compliance and therefore we are not able to verify whether any User Website complies with the PCI Standard.
6. Certain Services; 404 Error Page .
In the event you fail to configure a 404 error page, a default 404 error page will be configured by the Company to appear in the event an Internet user enters a URL related to your domain but for which no file is associated. By not configuring a 404 error page, you hereby consent to and authorize the Company’s placement of a default 404 error page and its associated content on your website. The Company’s 404 error page may contain advertisements and other materials selected by the Company in the Company’s sole discretion. This may include, but is not limited to, third-party websites, third-party product and service offerings, and/or Internet search engines. You may change the 404 error page configuration at any time. The Company reserves the right to collect and retain all revenue obtained from such advertising and other materials.
7. Third Party Products and Services
7.1. Third Party Providers
We may offer certain third party products and services. Such products and services may be subject to the terms and conditions of the third party provider. Discounts, promotions and special third party offers may be subject to additional restrictions and limitations by the third party provider. You should confirm the terms of any purchase and the use of goods or services with the specific third party provider with whom you are dealing. Please refer to Appendix A to obtain links to the terms and conditions of certain third party providers. Appendix A is a representative list and not a comprehensive list of goods or services offered by third party providers.
The Company does not make any representations or warranties regarding, and is not liable for, the quality, availability, or timeliness of goods or services provided by a third party provider. You undertake all transactions with these third party providers at your own risk. We do not warrant the accuracy or completeness of any information regarding third party providers. The Company is not an agent, representative, trustee or fiduciary of you or the third party provider in any transaction.
7.2. The Company as Reseller or Sublicensor
We may act as a reseller or sublicensor of certain third party services, hardware, software and equipment used in connection with the Services (“Resold Products”). We shall not be responsible for any changes in the Services that cause any Resold Products to become obsolete, require modification or alteration, or otherwise affect the performance of the Services. Any malfunction or manufacturer’s defects of Resold Products, either sold, sublicensed or provided by us to you will not be deemed a breach of the Company’s obligations under this Agreement. Any rights or remedies you may have regarding the ownership, licensing, performance or compliance of any Resold Product are limited to those rights extended to you by the manufacturer of such Resold Product. You are entitled to use any Resold Product supplied by us only in connection with your use of the Services as permitted under this Agreement. You shall make no attempt to copy, alter, reverse engineer, or tamper with such Resold Product or to use it other than in connection with the Services. You shall not resell, transfer, export or re-export any Resold Product, or any technical data derived therefrom, in violation of any applicable law, rules or regulations.
7.3. Third Party Websites
The Services may contain links to other websites that are not owned or controlled by us (“Third Party Sites”), as well as articles, photographs, text, graphics, pictures, designs, sound, video, information, and other content or items belonging to or originating from third parties (“Third Party Content”). We are not responsible for any Third Party Sites or Third Party Content accessed through the Services. Third Party Sites and Third Party Content are not investigated, monitored or checked for accuracy, appropriateness, or completeness by us. If you decide to access Third Party Sites or to access or use any Third Party Content, you do so at your own risk and you should be aware that our terms and policies no longer govern. You should review the applicable third party’s terms and policies, including privacy and data gathering practices of any website to which you navigate.
8. Account Security and Company Systems.
8.1. It is your responsibility to ensure that scripts/programs installed under your account are secure and permissions of directories are set properly, regardless of the installation method. When at all possible, set permissions on most directories to 755 or as restrictive as possible. Users are ultimately responsible for all actions taken under their account. This includes the compromise of credentials such as username and password. You are required to use a secure password. If a weak password is used, your account may be suspended until you agree to use a more secure password. Audits may be done to prevent weak passwords from being used. If an audit is performed, and your password is found to be weak, we will notify you and allow time for you to change or update your password before suspending your account.
8.2. The Services, including all related equipment, networks and network devices are provided only for authorized customer use. We may, but is not obligated to, monitor our systems, including without limitation, to ensure that use is authorized, to facilitate protection against unauthorized access, and to verify security procedures, survivability, and operational security. During monitoring, information may be scanned, examined, recorded, copied and used for authorized purposes. By using the Services, you consent to monitoring for these purposes.
8.3. Any account found connecting to a third party network or system without authorization from the third party is subject to suspension. Access to networks or systems outside of your direct control requires the express written consent of the third party. We may, at our discretion, request documentation to prove that your access to a third party network or system is authorized.
Any account that is found to be compromised may be disabled and/or terminated. If you do not clean up your account after being notified by us of an ongoing issue, we reserve the right to keep your account disabled. Upon your request, we may clean-up your account for an additional fee.
8.4. We reserve the right to migrate your account from one data-center to another in order to comply with applicable data center policies, local law or for technical or other reasons without notice.
9. Compatibility with the Services
9.1. You agree to cooperate fully with us in connection with our provision of the Services. It is solely your responsibility to provide any equipment or software that may be necessary for your use of the Services. To the extent that the performance of any of our obligations under this Agreement may depend upon your performance of your obligations, the Company is not responsible for any delays due to your failure to timely perform your obligations.
9.2. You are solely responsible for ensuring that all User Content and User Websites are compatible with the hardware and software used by us to provide the Services, which may be changed by us from time to time in our sole discretion.
9.3. You are solely responsible for backing-up all User Content, including but not limited to, any User Websites. The Company does not warrant that we back-up any User Content, and you agree to accept the risk of loss of any and all User Content.
10. Billing and Payment Information
10.1. Prepayment
It is your responsibility to ensure that your payment information is up to date, and that all invoices are paid on time. You agree to pay for the Services in advance of the time period during which such Services are provided. Subject to applicable laws, rules, and regulations, at our sole discretion, payments may be applied to outstanding invoices in your billing account.
10.2. Autorenewal.
Unless otherwise provided, you agree that until and unless you notify us of your desire to cancel the Services, you may be billed, but we are not obligated to bill you, on an automatically recurring basis to prevent any disruption to your Services, using your credit card or other billing information on file with us.
10.3 Advance Account.
If you maintain a credit balance, we will deduct from the credit balance when you purchase products or services from us. If the credit balance is insufficient for processing the order the order may not be processed. Any negative balance in the Advance Account will become immediately payable. If you do not correct a negative balance in your account within 24 hours, we reserve the right to terminate the Services with immediate effect and without any notice.
10.4. Taxes.
Listed fees for the Services do not include any applicable sales, use, revenue, excise, or other taxes imposed by any taxing authority, unless otherwise provided. Any applicable taxes will be added to your invoice as a separate charge to be paid by you, except in Peru, where taxes are included in the listed fees. All fees are non-refundable when paid unless otherwise stated.
10.5. Late Payment or Non-Payment.
Any invoice that is outstanding may result in the suspension or termination of Services. Access to the account will not be restored until payment has been received. If you fail to pay the fees as specified herein, we may suspend or terminate your account and pursue the collection costs incurred by the Company, including without limitation, any arbitration and legal fees, and reasonable attorneys’ fees. We will not activate new orders or activate new packages for customers who have an outstanding balance on their account.
Dedicated servers are subject to being reclaimed and all content deleted if you fail to make a timely payment. You have fifteen (15) days from the expiry date to pay the outstanding amount due for a dedicated server. After 15 days, the data on the dedicated server will be permanently deleted and cannot be restored.
10.6. Domain Payments.
Domain registrations. No refunds will be given once a domain is registered.
Domain Renewals. You can manage domain renewals in your control panel. Domain renewal notices are provided as a courtesy reminder and we are not responsible for any failure to renew a domain or failure to notify about a domain renewal. No refunds will be given once a domain is renewed.
10.7. Fraud.
Invoice Disputes.
It is a violation of this Agreement for you to misuse or fraudulently use credit cards, charge cards, electronic funds transfers, electronic checks, or any other payment method. We may report any such misuse or fraudulent use, as determined in our sole discretion, to governmental and law enforcement authorities, credit reporting services, financial institutions and/or credit card companies.
Invoice Disputes.
If you have any questions concerning a charge on your account, please reach out to our billing department for assistance.
Price Change
The Company reserves the right to change prices, the monthly payment amount, or any other charges at any time. It is your sole responsibility to periodically review billing information provided by us through the user billing tool or through other methods of communication, including notices sent or posted by us.
Coupons
Discounts and coupon codes are reserved for first-time accounts or first-time customers only and may not be used towards the purchase of a domain registration unless otherwise specified. If you have previously signed up using a particular domain, you may not sign up again for that domain using another coupon at a later date. Any account found in violation of these policies will be reviewed by our Sales department and the appropriate charges will be added to the account. Coupon abuse will not be tolerated and may result in the suspension or termination of your account. All coupons and discounts are only valid towards the initial purchase and do not affect the renewal or recurring price.
11. Money-back Guarantee
11.1. Dedicated Servers
There are no refunds on dedicated servers. The forty-five (30) day money- back guarantee does not apply to dedicated servers.
11.2. Managed shared, VPS and Reseller Services
The Company offers a thirty (30) day money- back guarantee for shared, VPS, and reseller hosting services only. If you are not completely satisfied with these hosting services and you terminate your account within thirty (30) days of signing up for the Services, you will be given a full refund of the amount paid for hosting. This money-back guarantee only applies to fees paid for hosting services and does not apply to any fees for any additional products or services. For more information about our refund policy on additional products or services please refer to the section Non-refundable Products and Services.
12. Cancellations and Refunds
12.1. Refunds.
Only first-time accounts are eligible for a refund. For example, if you’ve had an account with us before, canceled and signed up again, or if you have opened a second account with us, you will not be eligible for a refund. Violations of this Agreement will waive your rights under the refund policy.
12.2. Non-refundable Products and Services.
Notwithstanding anything to the contrary contained in this Agreement, there are no refunds of any fee (including without limitation, administrative fee and/or tax) on Sectigo WebDNS, dedicated servers, or additional products or services such as Codeguard, Digital Certificates, Domain Backorder Service shared VPS hosting, SiteLock install fees for custom software, and/or any other products or services of the Company.
12.3. Cancellation Process.
You may terminate or cancel the Services from the control panel. If you cancel the Services, you are obligated to pay all fees and charges accrued prior to the effectiveness of such cancellation. If you request to suspend or cancel your customer account, your access to the control panel will be suspended and you will not be able to access the billing system to renew products or services or to update your account information. However, you will continue to have access to use the Services purchased until the end of your prepaid term.
Please note that if you have pending orders outstanding on your account at the time you cancel your account, we will continue to process those orders so long as your Advance Account has sufficient funds to cover the charges. If we are unable to fulfill any orders, the charges for such orders will be reversed and we reserve the right to cancel such orders.
We reserve the right to deny or cancel any order within thirty (30) days of processing such order. In such case we will refund the fees charged for the order.
13. Termination.
We may terminate your access to the Services, in whole or in part, including deletion or confiscation of all files, content, and/or domain name registrations, without notice in the event that: (i) you fail to pay any fees due hereunder to MilesDeWeb; (ii) you violate the terms and conditions of this Agreement; (iii) your conduct may harm MilesDeWeb or others, cause MilesDeWeb or others to incur liability, or disrupt MilesDeWeb’s business operations (as determined by MilesDeWeb in its sole discretion); (iv) you are abusive toward MilesDeWeb’s staff in any manner; or (v) for any other lawful reason, including to comply with applicable law, or as otherwise specified in this Agreement. In such event, MilesDeWeb will not refund to you any fees paid in advance of such termination, and you shall be obligated to pay all fees and charges accrued prior to the effectiveness of such termination.
UPON TERMINATION OF THE SERVICES FOR ANY REASON, USER CONTENT, USER WEBSITES, AND OTHER DATA MAY BE DELETED.
Shared hosting has been designed to host most personal, small business websites. To support this, we offer unmetered disk space, unmetered bandwidth and unmetered websites on some of our plans
14. CPU, Bandwidth and Disk Usage
14.1. Permitted CPU and Disk Usage.
All use of hosting space provided by MilesDeWeb is subject to the terms of this Agreement and the Acceptable Use Policy. Shared hosting space shall only be used for: (i) web files; (ii) active email; and (iii) content of User Websites.
However, Shared hosting space may not be used for any activity not listed above, including but not limited to: (i) storage of media, emails, or other data as determined by the service providers; or (ii) offsite storage of electronic files, email or FTP hosts; (iii) gaming server; or (iv) to store over 100,000 files; or (v) run MySQL queries longer than 15 seconds; or (vi) use more than 50% of your website’s disk space for storing emails. Notwithstanding the above, your email storage cannot exceed 10 GB of disk space used by your Hosting order, even if it is within the aforesaid 50% of your website’s disk space. or (vii) use more than 5 GB or lesser based on the offering per database. We expressly reserve the right to review every shared account for excessive usage of CPU, disk space and other resources which might affect the stability, performance and uptime of our servers, storage and network that may be caused by your violation of this Agreement or the Acceptable Use Policy or otherwise.
If you are in violation of the above, we may, in our sole discretion require you to upgrade your package, or move to a VPS or Dedicated server (depending on which package would meet your needs) or terminate access to the Services or remove or delete User Content for those accounts that are found to be in violation of this Agreement and other policies. Please note, Dedicated and VPS usage will be limited by the resources allocated to the specific plan that you purchase.
14.2. Bandwidth Usage.
Bandwidth usage is unmetered on shared and cloud hosting services. Additionally, specific limits on the services have been mentioned on the product that you purchase, which include but are not limited to Shared hosting, Cloud hosting, WordPress hosting, VPS, Dedicated and Email hosting. If we encounter any website/package/order/customer consuming more than 25% of the system resources for more than 90 seconds which might affect the stability, performance, and uptime of our servers, storage and network, we may require to you upgrade your package, or move to a VPS or Dedicated server, or we may take action to restrict the bandwidth or other resources applicable for your website/package/order/account.
15. Reseller Terms and Client Responsibility
Shared accounts may not be used to resell web hosting to others. If you wish to resell hosting you must use a reseller account.
Resellers shall ensure that each of its clients, customers or users (“Reseller Users”) complies with this Agreement, including for the sake of clarity, Appendix A.
Resellers are responsible for supporting Reseller Users, including but not limited to providing customer service, billing support and technical support. The Company does not provide support to Reseller Users. If a Reseller User contacts us, we reserve the right to place a reseller cli ent account on hold until the reseller can assume responsibility for the Reseller User. All support requests must be made by the reseller on Reseller User’s behalf for security purposes.
Resellers are also responsible for all content stored or transmitted under their reseller account and the actions of Reseller Users. The Company may hold any reseller responsible for any of their client’s actions that violate the law or this Agreement.
The Company is not responsible for the acts or omissions of our resellers. The reseller hereby agrees to indemnify the Company from and against any and all claims made by any User arising from the reseller’s acts or omissions.
The Company reserves the right to revise our Reseller Program at any time. Changes shall take effect when posted online or on any subsequent date as may be set forth by the Company.
Resellers in the the Company’s Reseller Program assume all responsibility for billing and technical support for each of the Users signed up by the reseller.
16. Limitation of Liability
IN NO EVENT WILL THE COMPANY, EMPLOYEES OR AGENTS BE LIABLE TO YOU OR ANY THIRD PERSON FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES, INCLUDING FOR ANY LOST PROFITS OR LOST DATA ARISING FROM YOUR USE OF THE SERVICES, OR ANY USER CONTENT, USER WEBSITES OR OTHER MATERIALS ACCESSED OR DOWNLOADED THROUGH THE SERVICES, EVEN IF THE COMPANY IS AWARE OR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, THE COMPANY’S LIABILITY TO YOU, OR ANY PARTY CLAIMING THROUGH YOU, FOR ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION, IS LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO THE COMPANY FOR THE SERVICES IN THE THREE (3) MONTHS PRIOR TO THE INITIAL ACTION GIVING RISE TO LIABILITY. THIS IS AN AGGREGATE LIMIT. THE EXISTENCE OF MORE THAN ONE CLAIM HEREUNDER WILL NOT INCREASE THIS LIMIT.
17. Indemnification
You agree to indemnify, defend and hold harmless the Company, our affiliates, and their respective officers, directors, employees and agents (each an “Indemnified Party” and, collectively, the “Indemnified Parties”) from and against any and all claims, damages, losses, liabilities, suits, actions, demands, proceedings (whether legal or administrative), and expenses (including, but not limited to, reasonable attorney’s fees) threatened, asserted, or filed by a third party against any of the Indemnified Parties arising out of or relating to (i) your use of the Services, (ii) any breach or violation by you of this Agreement; or (iii) any acts or omissions by you. The terms of this section shall survive any termination of this Agreement.
18. Independent Contractor
The Company and User are independent contractors and nothing contained in this Agreement places the Company and User in the relationship of principal and agent, partners or joint ventures. Neither party has, expressly or by implication, or may represent itself as having, any authority to make contracts or enter into any agreements in the name of the other party, or to obligate or bind the other party in any manner whatsoever.
19. Backups and Data Loss
Your use of the Services is at your sole risk. the Company does not maintain backups of dedicated accounts or the Services purchased by you. You should not rely on the Company for backup. It is solely your responsibility to maintain backups. the Company is not responsible for files and/or data residing on your account. You agree to take full responsibility for all files and data transferred and to maintain all appropriate backup of files and data stored on the Company’s servers.
20. Limited Disclaimer and Warranty
THE SERVICES PROVIDED UNDER THIS AGREEMENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE BASIS.” EXCEPT AS EXPRESSLY PROVIDED IN THIS SECTION, THE COMPANY AND OUR AFFILIATES, EMPLOYEES, AGENTS, SUPPLIERS AND LICENSORS DISCLAIM ALL WARRANTIES OF ANY KIND, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. THE COMPANY AND OUR AFFILIATES, EMPLOYEES, AGENTS, SUPPLIERS AND LICENSORS MAKE NO REPRESENTATIONS OR WARRANTIES (I) THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR FREE OR COMPLETELY SECURE; (II) AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICES; OR (III) AS TO THE ACCURACY, RELIABILITY OR CONTENT OF ANY INFORMATION PROVIDED THROUGH THE SERVICES. THE COMPANY AND OUR AFFILIATES, EMPLOYEES, AGENTS, SUPPLIERS AND LICENSORS ARE NOT LIABLE, AND EXPRESSLY DISCLAIMS ANY LIABILITY, FOR THE CONTENT OF ANY DATA TRANSFERRED EITHER TO OR FROM USERS OR STORED BY USERS ON OR THROUGH THE SERVICES. THE TERMS OF THIS SECTION SHALL SURVIVE ANY TERMINATION OF THIS AGREEMENT.
21. Entire Agreement.
This Agreement, including policies and documents incorporated by reference, supersedes all prior discussions, negotiations and agreements between the parties with respect to the subject matter hereof, and this Agreement constitutes the sole and entire agreement between the parties with respect to the matters covered hereby.
22. Headings.
The headings herein are for convenience only and are not part of this Agreement.
23. Changes to the Agreement or the Services
We may change or modify this Agreement at any time. Any changes or modifications to this Agreement shall be effective and binding on you as of the date indicated in a notice posted on this page. If no date is specified, your use of the Services after such changes or modifications shall constitute your acceptance of the Agreement as modified. If you do not agree to abide by this Agreement, you are not authorized to use or access the Services.
24. Severability
If any provision or portion of any provision of this Agreement is found to be illegal, invalid or unenforceable by a court of competent jurisdiction, the remaining provisions or portions (unless otherwise specified) thereof shall remain in full force and effect.
25. Waiver
No failure or delay by you or the Company to exercise any right or remedy hereunder shall operate as a waiver thereof, nor shall any single or partial exercise of any right or remedy preclude any other or further exercise of any right or remedy. No express waiver of, or assent to, any breach of or default in any term or condition of this Agreement by any party hereto shall constitute a waiver of, or an assent to, any succeeding breach of or default in the same or any other term or condition hereof.
26. Assignment; Successors
You may not assign or transfer this Agreement or any of your rights or obligations hereunder, without the prior written consent of the Company. Any attempted assignment in violation of this Agreement shall be null and void and of no force or effect whatsoever. We may assign our rights and obligations under this Agreement, and may engage subcontractors or agents in performing our duties and exercising our rights hereunder, without the consent of User. This Agreement shall be binding upon and shall inure to the benefit of the parties hereto and their respective successors and permitted assigns.
27. Force Majeure
Neither party is liable for any default or delay in the performance of any of its obligations under this Agreement (other than failure to make payments when due) if such default or delay is caused, directly or indirectly, by forces beyond such party’s reasonable control, including, without limitation, fire, flood, acts of God, labor disputes, accidents, acts of war or terrorism, interruptions of transportation or communications, supply shortages or the failure of any third party to perform any commitment relative to the production or delivery of any equipment or material required for such party to perform its obligations hereunder.
28. Third-Party Beneficiaries
Except as otherwise expressly provided in this Agreement, nothing in this Agreement is intended, nor shall anything herein be construed to confer any rights in any person other than the parties hereto and their respective successors and permitted assigns. Notwithstanding the foregoing, user acknowledges and agrees that any supplier of a third-party product or service that is identified as a third-party beneficiary in the service description, is an intended third-party beneficiary of the provisions set forth in this Agreement as they relate specifically to its products or services and shall have the right to enforce directly the terms and conditions of this Agreement with respect to its products or services against user as if it were a party to this Agreement.
29. WordPress Plugins
If you install or use WordPress plugins operated by Automattic on your hosting account (including, for example, Jetpack), you also acknowledge and agree to (1) the WordPress.com Terms of Service located at (https://en.wordpress.com/tos/) which apply to your use of all Automattic products and services; and (2) the Automattic Privacy Policy located at (http://automattic.com/privacy/), including without limitation, Automattic’s collection of data as described therein.
Appendix A:
If you purchase a third party product or service from the Company, you agree to this Agreements AND the following terms and conditions of the third party product or service, which are incorporated herein and made a part of this Agreement by reference:
+ SiteLock: https://www.sitelock.com/terms.php
+ CodeGuard: https://codeguard.com/pages/terms-of-service
+ Comodo SSL: https://ssl.comodo.com/terms.php
+ Google Apps Core Services: https://gsuite.google.co.in/intl/en_in/features/
+ WordPress: https://en.wordpress.com/tos/ and http://automattic.com/privacy/
+ Sectigo WebDNS (Premium DNS). This section shall apply to Sectigo WebDNS Services. In addition to the terms of this Agreement, Subscriber’s use of the WebDNS Services shall be subject to all policies available here: https://sectigo.com/uploads/files/WebDNS-SectigoWebSecurityPlatformTermsandConditionsv1.2.pdf, which may be updated from time to time in Sectigo’s sole discretion.
This file was last modified on 30 September 2025.
This Acceptable Use Policy (“AUP”) governs your use of the Services and is incorporated by reference into our Terms of Service. Unless otherwise stated, defined terms in this AUP have the meanings provided to them in the Terms of Service. We may modify this AUP at any time without notice.
You shall use the Services only for lawful purposes. Transmission, storage, or display of any information, data, or material in violation of applicable laws or regulations, including without limitation the laws of Peru, is prohibited. We reserve the right to terminate the Services for any Customer that exposes the Company to legal liability or threatens its ability to provide services to other customers. You agree to indemnify and hold the Company harmless from any claims resulting from your use of the Services.
1. Prohibited Uses:
1.1. No Illegal or Harmful Use – You may not use the Services to publish content or engage in activity that is harmful to others or illegal under applicable law , including without limitation in connection with any of the following illegal, harmful or fraudulent activities:
a) Disclosing private sensitive personal information about others;
b) Distributing malware or other malicious code;
c) Engaging in the unlawful distribution of controlled substances and drug contraband;
d) Engaging in the unlawful distribution of prescription medications, including, but not limited to, promotion, marketing, or sale of prescription medications without a valid prescription;
e) Gambling; Hosting child pornography or content that is potentially harmful to minors (Any website found to be hosting child pornography or linking to child pornography will be suspended immediately without notice and reported to law;
f) Hosting or linking to a website intended to deceive the public including, but not limited to sites listed at aa419.org & escrow-fraud.com ;
g) Hosting or linking to an anonymous proxy server;
h) Infringing upon the Intellectual Property Rights of Others. This includes, but is not limited to, the unauthorized copying or distribution of movies, music, books, photographs, software/warez, or any other copyrighted work.
i) Money laundering;
j) Phishing or engaging in identity theft; and
Selling weapons or ammunition.
1.2. No Unauthorized System Access or Network Abuse – You may not use the Services to gain access into any network or system without permission. Prohibited activities include:
a) Accessing another network without permission, to probe or scan for vulnerabilities or breach security or authentication measures;
b) Attacking other networks (i.e. Denial of Service (DoS) attacks);
c) Intercepting or monitoring data without permission;
d) Running a file sharing site;
e) Running any software that interfaces with an IRC (Internet Relay Chat) network;
Using any deep-link, page-scrape, robot, crawl, index, spider, offline reader, click spam, macro programs, internet agent, or other automatic device, program, algorithm or methodology which does the same things, to use, access, copy, index, acquire information, generate impressions or clicks, input information, store information, search, generate searches, or monitor any portion of our website or servers for any unauthorized purpose;
1.3. Don’t Hamper System Performance – Consuming excessive amount of server resources is prohibited. This leads to server performance issues and may cause a disruption to our systems or other customers. Use of any scripts or processes that may adversely impact our systems is prohibited.
1.4. No Adult Content – You may not use the Services to distribute pornography or other adult-related content or offer any escort services.
1.5. No Storage of Backups – Backing up personal data to a hosting account is prohibited. Our Services are designed to host your website, not serve as a data repository . We reserve the right to remove backups from your hosting account.
2. Zero Tolerance Spam Policy
You may not use the Services to send spam or bulk unsolicited messages. We maintain a zero tolerance policy for use of its network or services in any manner associated with the transmission, distribution or delivery of any bulk e-mail, including unsolicited bulk or unsolicited commercial e-mail, or the sending, assisting, or commissioning the transmission of commercial e-mail that does not comply with the Spam.
“Safe lists,” purchased lists, and selling of lists will be treated as SPAM. We may terminate the account of any User who sends out SPAM with or without notice.
Websites advertised via SPAM (i.e. Spamvertised) may not be hosted on our servers. This provision includes, but is not limited to, SPAM sent via fax, phone, postal mail, email, instant messaging, or usenet/newsgroups. No organization or entity listed in the ROKSO may use our Services. Any User account which results in our IP space being blacklisted will be immediately suspended and/or terminated.
Please familiarize yourself with the CAN-SPAM Act. Information about the CAN-SPAM Act may be found by accessing the following link: https://www.ftc.gov/business-guidance/resources/can-spam-act-compliance-guide-business.
3. Defamation and Objectionable Content
We value the freedom of expression and encourages Users to be respectful with the content they post. As a webhost, we are not a publisher of User content and generally not in a position to investigate the veracity of individual defamation claims or to determine whether certain material, which we may find objectionable, should be censored.
However, we reserve the right to disable or remove any content to prevent harm to others or to the Company, as determined in our sole discretion.
4. Enforcement
4.1. Resellers.
If there is a violation of this AUP by a User of a Reseller, we will suspend the account in question and notify the Reseller so that the Reseller can address the matter with the User. The occurrence of additional violations on a User account may result in the immediate suspensions or termination of your Reseller account.
4.2. Direct customers.
Your Services may be terminated with or without notice upon any violation of this AUP.
If applicable, violations will be reported to the appropriate law enforcement agency.
A failure to respond to an email from our compliance team within forty-eight (48) hours, or as otherwise specified in the email, may result in the suspension or termination of your Services.
We reserve the right to enforce, or not enforce, this AUP in our sole discretion.
5. Reporting violations of this AUP. If you feel you have discovered a violation of our AUP, please complete the Report Abuse form, or email us.
MilesDeWeb
This file was last modified on 30nd September 2025
You are solely responsible for backing up any data associated with your hosting packages. We strongly recommend that you take periodic backups and store them in a separate location in the event that you need to restore your data for any reason. You may request a backup of the last 7 days (from the date of request) from us and we will try to restore your data from our disaster recovery backups, subject to your payment of backup service fees. These backup services are provided as a courtesy, not an obligation. We do not maintain any backups for VPS, Dedicated servers, Managed Servers, or Email.
This Reseller Agreement (the “Agreement”) is made, entered into, and executed on the date on which you electronically consent to the Agreement (the “Effective Date”), by and between you (“Reseller”), a reseller based in Peru or elsewhere globally, and the sponsoring ICANN-accredited registrar (“Registrar”) identified in the WHOIS record, which may be retrieved at [insert WHOIS. The Registrar and its affiliated entity providing reseller services (collectively, the “Company”) are subsidiaries of a global parent entity. The Company and Reseller may be referred to individually as a “Party” and collectively as the “Parties.”
WHEREAS, the Registrar processes Customers’ domain registrations, renewals, and transfers using the Registrar’s credentials (“Registration Services”);
WHEREAS, the Company provides Reseller Services and performs all technical, support, and administrative functions relating to such Reseller Services, including Registration Services;
WHEREAS, Reseller wishes to purchase and resell Reseller Services in Peru and globally.
NOW, THEREFORE, for and in consideration of the mutual promises, benefits, and covenants contained herein, the Parties, intending to be legally bound, hereby agree as follows:
1. DEFINITIONS
a). Advance Account: The balance of funds maintained by Reseller with the Company as required in the Reseller Program.
b) Business Day: A weekday, Monday through Friday, excluding public holidays in Peru or other applicable jurisdictions.
c)Confidential Information: All data, information, and materials provided by the Company to Reseller under this Agreement, whether written, oral, or otherwise, that is marked as “Confidential” or reasonably considered confidential and proprietary.
d) Controller and Processor: As defined under the GDPR (Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016).
e) Customer: A direct or indirect customer of Reseller.
Fees: Payments due to the Company pursuant to any Order.
f) gTLD: Top-level domain(s) delegated by ICANN pursuant to a registry agreement, excluding country code TLDs (“ccTLD”) or internationalized domain names (“IDN”).
g) ICANN: Internet Corporation for Assigned Names and Numbers.
Order: A Reseller Service purchased by a Reseller pursuant to this Agreement.
h) Personal Data: Data about any identified or identifiable natural person.
i) RAA: Registrar Accreditation Agreement entered into by ICANN and Registrar.
j) Registered Name: A domain name within a gTLD or ccTLD, maintained by a Registry Operator.
k) Registered Name Holder: The owner of record of a Registered Name as listed in the WHOIS record.
l) Registrar Website: [www.publicdomainregistry.com] and [BRAND SITE].
m) Registry Operator: The entity responsible for providing registry services for a specific gTLD or ccTLD.
n) Reseller Contact Details: Reseller’s name, address, phone number, email, and website(s) provided to Registrar.
o) Reseller Program: The Company’s programs providing Resellers and Customers with access to servers, software, interfaces, products, APIs, and third-party products.
p) Reseller Services: Products and services provided by the Company to Reseller for resale, including Registration Services.
q) Service Providers: Third parties engaged by the Company to fulfill Reseller Services.
2. RIGHTS AND OBLIGATIONS OF REGISTRAR
a) The Registrar shall verify the email address of the Registered Name Holder within 15 days of registration, transfer, or modification, as per ICANN’s Whois Accuracy Specification Program. Failure to verify may result in suspension of the Registered Name.
b) The Company may deny or cancel any Order within 30 days of processing, refunding Fees after deducting processing charges.
c) The Company reserves the right to access, modify, suspend, or transfer any Order, or redirect expired or invalid Registered Names to an IP address for monetization purposes, subject to Reseller’s opt-out with written notice.
d) Reseller Services are subject to applicable export control and economic sanctions laws. Reseller warrants compliance with such laws and confirms they are not located in sanctioned jurisdictions or engaged in prohibited activities.
e) The Registrar may use Order information to comply with ICANN’s data escrow requirements.
3. RIGHTS AND OBLIGATIONS OF RESELLER
3.1. Reseller shall enter into a Customer Domain Registration Agreement with each Customer, containing provisions required by the RAA and ICANN Consensus Policies, including:
a) Accurate and reliable contact details for Registered Names, updated within 7 days of changes.
b) Consequences for providing inaccurate information or failing to update within 15 days, including suspension or cancellation of the Registered Name.
c) Liability for third-party use of a Registered Name and disclosure of licensee information upon request.
d) Notice and consent for Personal Data processing, including purposes, recipients, and access rights.
e) Compliance with ICANN’s Uniform Domain-Name Dispute-Resolution Policy and Transfer Policy.
3.2. Reseller shall ensure Customers’ compliance with applicable terms and be liable for any noncompliance.
3.3. Reseller shall display links to ICANN’s Registrants’ Benefits and Responsibilities and Registrant Educational Information on its website.
3.4. Reseller shall provide customer service, billing, and technical support to Customers.
3.5. Reseller shall maintain records of all Orders, Customer agreements, and communications for 2 years post-termination and provide them to the Company within 7 days of request.
3.6. Reseller shall comply with ICANN’s Whois Accuracy Program, Expired Registration Recovery Policy, and Proxy Accreditation Program (when established).
4. RESELLER’S GDPR OBLIGATIONS
a) If GDPR applies, Reseller and Registrar are Controllers for Registration Services, and Reseller is the Controller with the Company as Processor for other Reseller Services.
b) Reseller shall describe Personal Data use to Customers, ensure a legal basis for data transfer, and obtain necessary permissions.
c) Reseller agrees to the Company’s Data Processing Agreement (Controller to Processor) and Data Processing Addendum (Controller to Controller) for applicable services.
5. RESELLER REPRESENTATIONS AND WARRANTIES
a) Reseller is duly incorporated, has legal authority to enter this Agreement, and complies with applicable laws, including export control laws.
b) Reseller shall not infringe intellectual property or other rights while using Reseller Services.
6. TERM AND TERMINATION
a) Term: Begins on the Effective Date and continues until terminated.
b) Termination: The Company may terminate with 30 days’ notice, immediately for breach, to comply with laws, or for 180 days of inactivity. Upon termination, Reseller shall transfer necessary Registered Name Holder information to the Company.
7. FEES, PAYMENTS & TAXES
a) Reseller shall maintain an Advance Account, with Fees deducted or charged to Customers.
b) The Company may hold or cancel Orders for insufficient funds or invalid payment methods.
c) Refunds may be issued for specific events (e.g., deletions within the add-grace period) if requested within the required timeframe.
d) Reseller is responsible for applicable taxes.
e) Pricing. The Company will display the current price for each Reseller Service within Reseller’s account. The Company has the right to modify its pricing at any time.
8. INDEMNIFICATION
a) Reseller shall indemnify the Company, its affiliates, and Registry Operators against claims arising from Reseller’s breach, domain use, or negligent acts.
b) Reseller shall indemnify ICANN and Registry Operators for claims related to domain registrations.
9. WARRANTY DISCLAIMER; LIMITATION OF LIABILITY
a) The Company makes no warranties, express or implied, regarding Reseller Services.
b) The Company is not liable for suspension, loss, or damages related to Registered Names or Reseller Services, with liability capped at the amount paid for Reseller Services.
10. INTELLECTUAL PROPERTY
Each Party retains ownership of its intellectual property. No licenses are granted unless specified.
11. OWNERSHIP AND USE OF DATA
The Company owns the Domain Database and related information. Reseller’s specific personal registration information is protected, subject to the Company’s rights in the Domain Database.
12. MODIFICATIONS TO RESELLER SERVICES AND AGREEMENT
The Company may modify or discontinue Reseller Services or amend this Agreement with notice. Reseller’s recourse for objection is termination with 10 days’ notice.
13. CONFIDENTIALITY
Reseller shall protect Confidential Information and return or destroy it upon termination. Obligations survive for 5 years post-termination.
14. MISCELLANEOUS
a) Personal Data: Reseller shall comply with the Company’s Privacy Policy and obtain consent for data disclosure.
b) Force Majeure: Neither Party is liable for delays due to events beyond their control, with notice required within 10 Business Days.
c) Assignment: Reseller may not assign this Agreement without Registrar’s consent. The Company may assign without consent.
d) Notice: Notices to Reseller shall be sent to the email in Reseller Contact Details.
e) Survival: Sections on indemnification, warranties, intellectual property, confidentiality, and arbitration survive termination.
f) Language: All notices and communications shall be in Spanish or English.
g) Entire Agreement: This Agreement constitutes the entire agreement between the Parties.
This file was last modified on 30th October 2025
This server addendum (“Server Addendum”) also applies to you if you purchased VPS or dedicated server services and are incorporated by reference into the MilesDeWeb Terms of Service. Unless otherwise stated, defined terms in this Server Addendum have the meanings provided in the Terms of Service. MilesDeWeb may modify this Server Addendum at any time without notice.
1. Cancellations and Refunds
1.1. Customers may cancel their VPS services at any time via the Customer/Reseller Control Panel.
1.2. For more information about our money back guarantee and refund policy for VPS services please refer to the Cancellations and Refunds section of our Terms of Service.
2. Prohibited Uses
In addition to any Prohibited Uses outlined in the Acceptable Use Policy, customers may not:
2.1. Utilize the Services to run public IRCd’s or malicious bots.
2.2. Utilize the Services to run any type of BitTorrent client or tracker that links to or downloads illegal content.
2.3. Utilize the Services to run an Open/Public proxy, or use a proxy to access illegal/malicious content.
2.4. Utilize the Services to use I/O intensive applications which adversely affect normal server operations.
2.5. Utilize the Services in any manner which adversely affect normal server operations.
3. Certain Rights
3.1. MilesDeWeb can take any action to enforce its rights under this Server Addendum or the MilesDeWeb Terms of Service, which includes but is not limited to, accessing our server by any means, and if required: (i) resetting our server passwords; and/or (ii) suspending User access to our server and/or deleting User access (and thereafter deleting such User’s data from our server).
3.2. MilesDeWeb shall offer support to the User, only if there is a failure with:
(i) the hardware of our servers; (ii) the network infrastructure supporting our servers; (iii) the deployment of our servers; (iv) the installation of supported operating systems, if any; and (v) setting up reverse domain name systems for the internet protocol addresses (IPs) given by the MilesDeWeb.
3.3. User is advised to and shall be solely responsible for: (i) handling the reputation of IPs and taking necessary steps to delist any blacklisted IPs; (ii) updating and patching the operating system and applications on our server provided to the User; (iii) making changes to our server that impact the display of information in the Customer/Reseller Control Panel.
4. Inodes
Generally, accounts may come with a default inode limit of 1,000,000 to better protect the file system; provided, however, that such limit may vary depending on the package or services you purchased.
5. cPanels Accounts
We do not provide any free cPanel accounts with VPS or Dedicated Server packages. cPanel licenses must be purchased separately.
6. Mail Policy
VPS accounts will be governed by our Acceptable Use Policy .
7. Backup and Data Loss
MilesDeWeb does not provide any backups for the servers. Your use of our services is solely at your own risk. MilesDeWeb is not responsible for files and/or data residing on your account. You agree to take full responsibility for files and data transferred and to maintain all appropriate backup of files and data stored on MilesDeWeb’s servers.
This file was last modified on September 20, 2025.
This Domain Registration Agreement (“Registration Agreement”) is between you, the person or entity registering a domain or domains, and MileDeWeb, as the sponsoring registrar or acting as a reseller for the sponsoring registrar identified in the WHOIS record. By using MileDeWeb’s domain registration services (the “Services”), you agree to be bound by this Registration Agreement. Please read this agreement carefully.
We may modify, add, or delete portions of this Registration Agreement at any time. If we make significant changes, we will post a notice on our website for at least 30 days and indicate the date of the last revision at the bottom of this agreement. Revisions become effective (i) 30 days after the notice is posted or (ii) the first time you access or use the Services after such changes. If you do not agree with this Registration Agreement, you are not authorized to use or access the Services.
You acknowledge that MileDeWeb may modify this Registration Agreement to comply with terms set by the Internet Corporation for Assigned Names and Numbers (“ICANN”) or applicable registry administrators (“Registry Administrators”) for top-level domains (“TLD”) or country code top-level domains (“ccTLD”).
1. Our Services
Your domain registration will be effective upon:
a) Your acceptance of this Registration Agreement and MileDeWeb’s Terms of Service;
b) MileDeWeb’s acceptance of your domain registration application (at our sole discretion);
c) Receipt of payment for registration, renewal, or reinstatement fees, except in cases where a free domain is provided as part of a qualifying hosting plan; and
d) Delivery of your domain registration information to the applicable Registry Administrator, who then activates your domain registration.
e) Free Domain Offer: MileDeWeb may offer free domain registration with select hosting plans, subject to the terms of the hosting plan agreement. This offer applies only to initial registration and does not include renewal fees or additional services.
2. Limitation of Liability
a) MileDeWeb does not control all aspects of the domain registration process. For instance, after you submit a registration, we forward your information to the appropriate Registry Administrator for processing. MileDeWeb is not liable for inaccuracies in registration information caused by (i) your input errors or (ii) errors by the Registry Administrator. We will not refund a domain registration due to spelling errors or typos.
3. Multiple Domain Registrations
MileDeWeb reserves the right to refuse multiple domain registrations in accordance with ICANN policies.
4. Fees
a) Payment Requirement: You agree to pay all registration and applicable fees before the domain registration takes effect, using the payment method selected at registration, unless the domain registration is provided free of charge as part of a qualifying hosting plan. All fees, where applicable, are non-refundable, even if your domain registration is suspended, canceled, or transferred before the end of the term.
b) Fee Modifications: MileDeWeb reserves the right to modify fees or introduce new fees with 30 days’ notice, at our sole discretion.
c) Credit Card Chargebacks: If a chargeback occurs for a domain registration payment, the domain may be transferred to MileDeWeb as the paying entity, and we reserve the right to make the domain available for purchase by others. We may also lock your account until administrative or chargeback fees are paid.
d) Non-Domain Services: For non-domain services, a chargeback may result in service discontinuation and deletion of associated data until fees are paid.
5. Required Domain Registration Information
As part of the registration process and per ICANN policies, you must provide and update within seven (7) days of any change the following accurate information (“Registration Information”):
+ Your name and postal address;
+ The domain being requested;
+ Administrative contact details (name, postal address, email, phone, and fax, if available);
+ Technical contact details (name, postal address, email, phone, and fax, if available);
+ Billing contact details (name, postal address, email, phone, and fax, if available).
Additional Registration Information includes:
+ Original creation date and submission details of the registration;
+ Communications related to registration orders, modifications, or terminations;
+ Payment and refund records;
+ Nameserver IP addresses and names;
+ Expiration date of the registration;
+ Other activity related to your domain registration.
You agree that MileDeWeb may share Registration Information and Additional Registration Information with ICANN, Registry Administrators, or as required by law. You consent to such disclosures and any guidelines or restrictions imposed by ICANN or Registry Administrators.
6. Information Updates and Accuracy
You must update Registration Information within seven (7) days of any changes. Failure to provide accurate information or respond to inquiries about accuracy within ten (10) days may result in cancellation of your domain registration. You may update your information via MileDeWeb’s domain management tools.
7. Domain Privacy Service
If you purchase domain privacy services, your Registration Information will be replaced in public WHOIS searches with MileDeWeb’s contact information (“Private WHOIS Contact Information”). You remain responsible for resolving any claims related to your domain. The privacy service is not a mail forwarding service, and you agree not to use it as such. MileDeWeb may terminate the privacy service or disclose your Registration Information if you breach this agreement or for legal compliance, dispute resolution, or to prevent illegal activity.
8. Domain Parking
Upon registration, your domain will be placed on MileDeWeb’s name servers and redirected to a “coming soon” page unless you change the configuration. Expired domains may be redirected to an “expired” page. These pages may contain advertisements selected by MileDeWeb, and we retain all revenue from such ads. You may change the name server configuration after registration or renewal.
9. Registration Renewal
You are responsible for renewing your domain before expiration. MileDeWeb may notify you of renewal fees, but failure to pay will result in cancellation. If you use autorenewal, you authorize MileDeWeb to charge your provided payment method for renewals unless you opt out at least 16 days before the renewal date. Expired domains may be transferred to a third party at MileDeWeb’s discretion.
10. Domain Dispute Resolution Policy
You agree to be bound by the applicable domain dispute resolution policy, including ICANN’s Uniform Domain Name Dispute Resolution Policy (UDRP). You will indemnify MileDeWeb for any disputes arising from your domain registration.
11. Change of Registrant
Material changes to registrant details are subject to ICANN’s Transfer Policy. Changes may be denied if the domain is expired, involved in a dispute, or not properly authorized. A 60-day transfer lock applies unless you opt out. MileDeWeb may act as a Designated Agent to approve changes on behalf of prior and new registrants.
Transfer to Another Registrar
You may not transfer your domain to another registrar within the first 60 days of registration or transfer to MileDeWeb. Transfers require written authorization and payment of any applicable fees.
Agents and Licensing
If you register a domain for someone else, you warrant your authority to bind them to this agreement. If you license the domain to a third party, you remain the registrant of record and are responsible for compliance and liabilities.
12. Representations and Warranties
You warrant that any third-party information provided has their consent and that your domain registration does not infringe on others’ rights. All information you provide must be accurate.
13. Indemnification
a) You agree to indemnify MileDeWeb, its affiliates, and Registry Administrators from any claims arising from your breach of this agreement, domain operation, or third-party disputes.
b) Warranty Disclaimer; Limitation of Liability
c) MileDeWeb makes no warranties, express or implied, regarding the Services. We are not liable for suspension, loss, or misuse of your domain, business interruptions, or any indirect damages. Our maximum liability is limited to the amount paid for the current registration period.
14. Term and Termination
This agreement begins when you accept it and ends upon cancellation, transfer, or expiration of your domain. MileDeWeb may suspend, cancel, or transfer your domain for breaches, unlawful activity, or to comply with ICANN policies or court orders.
Last Modified: September 8, 2025
1. How much disk space and bandwidth will my plan include?
Disk space and bandwidth is “Unmetered” which means you are not charged according to the amount of disk space or bandwidth you use. However, that being said, we do require all customers to be fully compliant with our Terms of Service and its policies, which includes our Acceptable Use Policy (“TOS”), and to only utilize disk space and bandwidth in the normal operation of a personal or small business website.
For example, such customers who are using 25% or more of system resources for longer than 90 seconds would be in violation of our TOS, which includes our Acceptable Use Policy and other policies. Please see our TOS or contact us with any questions.
2. What happens if I exceed usage?
If we have concerns about your account’s bandwidth or disk space utilization, you will receive an email asking you to reduce usage. Again, it is very rare for a customer who is managing a personal or small business website to exceed our TOS, which includes our Acceptable Use Policy and other policies.
This addendum (“Domain Backorder Service Addendum”) applies to you if you purchased MilesDeWeb Domain Backorder Service (the “Domain Backorder Service”) and are incorporated by reference into MilesDeWeb Terms of Service. Unless otherwise stated, defined terms in this Domain Backorder Service Addendum have the meanings provided in the Terms of Service. MilesDeWeb may modify this Addendum at any time without notice. When you subscribe to and/or are otherwise enrolled in the Domain Backorder Service, you authorize and direct MilesDeWeb affiliated registrar (the “Registrar”) to attempt the acquisition of a domain name (designated by you) on your behalf in the event such domain name becomes available for registration. By placing a backorder on a domain name, Registrar will monitor and attempt to acquire the domain name for you should it become available.
1. There’s a nonrefundable annual subscription fee for the Domain Backorder Service. Until you cancel or the domain is successfully acquired by Registrar, the Domain Backorder Service shall automatically renew for successive periods at the then current rate. Subsequent renewals of the Domain Backorder Service are also nonrefundable
2. The Domain Backorder Service is limited to the top-level domains that are available at the time of subscription through Registrar.
3. MilesDeWeb, in its sole discretion, shall determine the prices it will charge for the Domain Backorder Service and the terms and conditions applicable to the same, and MilesDeWeb may amend such pricing and/or terms and conditions in accordance with this Agreement. If you do not agree with any such change, you may terminate the Domain Backorder Service in accordance with this Addendum, otherwise all such changes shall thereafter be effective, and you agree that the MilesDeWeb is authorized to charge your credit card or other approved payment method for any new fees.
4. You agree that when your backordered domain name is acquired, MilesDeWeb will charge you the price of the one-year domain name registration at the then current rate.
5. The Domain Backorder Service will be terminated and deleted once the domain is acquired and awarded. Multiple orders for the same domain name will be on a first come, first served basis.
6. We do not guarantee the acquisition of any domain name and expressly reserve the right to refuse backorders or cancel existing backorders at any time and for any reason at our sole discretion. Should you successfully backorder any domain name, you will be subject to the terms and conditions of our Domain Registration Agreement and related agreements, which are incorporated herein by reference.
7. You acknowledge and agree that the Services may involve access to Third Party Functionality (“Third Party Functionality”). You expressly agree that this Third Party Functionality shall be used by you in accordance with the terms of any relevant third party licenses. Your failure to abide by any third party license may result in the immediate termination of the Domain Backorder Service by MilesDeWeb, Registrar or the third party provider. MilesDeWeb does not control such Third Party Functionality and is therefore not liable for any issues of any kind relating to the Third Party Functionality. MilesDeWeb reserves the right, at its sole discretion, to terminate, suspend, cancel or alter your access to Third Party Functionality at any time.
8. Customers may cancel their Domain Backorder Service at any time via the Customer/Reseller Control Panel. In the event that you cancel the Domain Backorder Service, the fees for the Domain Backorder Service are nonrefundable.
This file was last modified on 13th December 2024.